Privacy Policy

Who We Are

Beleaf Bookkeeping is a cloud bookkeeping service operated by Jennifer Jesseau, Certified Professional Bookkeeper, based in Langford, British Columbia, Canada. You can contact us at [email protected].

Information We Collect

We may collect the following information when you interact with our website and services:

• Contact form submissions: your name, email address, phone number, type of business, and details about your bookkeeping needs.
• Payment information: when you subscribe to Office Hours, your payment is processed securely through Stripe. We do not store your credit card details on our servers.
• Website usage data: we may collect anonymous analytics data to improve our website, such as pages visited and time spent on site.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide bookkeeping quotes
• Provide bookkeeping services and support
• Communicate with you about your account, services, and updates
• Process payments for Office Hours subscriptions
• Improve our website and services

Payment Processing

All payment processing is handled by Stripe. When you make a payment, your financial information is transmitted directly to Stripe using industry-standard encryption. We do not have access to your full credit card number. For more information on how Stripe handles your data, please refer to Stripe's Privacy Policy.

Microsoft Teams Community

Office Hours members communicate through a Microsoft Teams community. When you join, your Microsoft Teams profile information (name and profile picture) will be visible to other members. Session recordings may be shared within the community. Please be mindful of the information you share in community discussions.

Data Storage

Our website is hosted on Vercel, with servers located in Canada and the United States. We take reasonable steps to ensure your data is stored securely and in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent for the use of your information at any time

To exercise any of these rights, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us at [email protected].